START YOUR REPAIR HERE
Step 1
Fill out the repair form below. Please be as specific as possible.
Step 2
Repackage your items. Note: we recommend utilizing the items original packing. We are not responsible for damage caused by insufficient packaging for items shipped TO us.
Step 3
Ship items to us using the carrier of your choice (UPS, USPS, FEDEX, ect.):
Paul C. Buff, Inc. - REPAIRS
2725 Bransford Avenue
Nashville, Tennessee 37204
We will match your form to the sender information on your package.
Step 4
Wait for your invoice. Our team will send you a payment link with your order details. Customers have 30 days to pay their invoice.
*Please be advised, we do not provide quotes. All items are repaired to working condition. Due to the nature of Flash Unit repair, units often have to be fully dissembled to access the origin point of the issue.
Step 5
Wait for your item to ship. Once payment has been received, you will receive confirmation with tracking information. Repairs normally ship with in 1 business of payment receipt.
Repair Form
Need Help with Your Repair Request?
FAQ
How long will it take for my repair to be completed?
Our current turnaround times vary between 4-6 weeks.
Do you offer rush services?
A rush service can be provided at a % increase of the base repair's price. Please call before submitting a repair if you would like to add rush services.
Will I receive a quote?
We do not currently offer quotes. Please call before sending your products in for repair if you have any questions about pricing or turnaround times.